Which method can help an Activity Director gather insights on residents' past experiences?

Holding personal interviews with residents is an effective method for gathering insights on their past experiences because it allows for in-depth, one-on-one conversations. This approach encourages residents to share personal stories, reflect on their life history, and express their preferences and desires regarding activities. The Activity Director can create a comfortable environment, fostering trust and openness, which often leads to richer and more meaningful feedback.

Personal interviews also provide the opportunity to ask follow-up questions, clarifying any details that may be important in understanding residents' backgrounds and interests. This direct engagement is invaluable in tailoring activities that truly resonate with the community.

Other methods, while useful in different contexts, may not yield the same level of personal insight. For instance, social media surveys may lack the nuance needed for understanding individual experiences, and focus groups with family members might not fully capture the residents' personal narratives. Anonymous suggestion boxes can provide useful feedback as well, but they often result in general comments rather than detailed personal insights.