What should be clearly defined to enhance the quality of assessments?

Clearly defining norms and expectations is essential for enhancing the quality of assessments. Norms establish a standard against which performance can be measured, offering a baseline that guides both the assessors and those being assessed. When norms and expectations are articulated, participants understand what is considered acceptable or desirable behavior, performance, or achievements within the context of the assessment.

Having clearly defined norms allows for consistency and fairness in evaluating participants, as everyone is measured against the same criteria. This clarity can help reduce ambiguity and confusion about what is expected, thereby leading to more accurate and meaningful assessments. Without established norms and expectations, assessments might become subjective, making it difficult to gauge individual progress or success accurately.

In contrast, personal experiences can provide valuable context but do not replace the need for clear standards. Random factors introduce unpredictability that can skew assessment results, and considering all possible outcomes may complicate the assessment process rather than enhance its clarity and effectiveness.