What is the term for a management philosophy that focuses on cross-disciplinary collaboration to improve quality?

The term for a management philosophy that emphasizes cross-disciplinary collaboration to enhance quality is Total Quality Management. This approach integrates various functions and departments across an organization to foster a culture of continuous improvement. It encourages all employees, from top management to frontline workers, to take responsibility for maintaining and improving quality in every aspect of their work.

Total Quality Management is characterized by its focus on long-term success through customer satisfaction. By involving different areas of expertise and perspectives, it allows for a more comprehensive understanding of quality issues and solutions. This collaborative nature helps organizations to break down silos that may exist within departments, leading to more cohesive strategies for quality enhancement and innovation.

This philosophy often utilizes various quality tools and methods, including statistical process control, lean management, and Six Sigma approaches, to systematically improve processes and reduce waste. By prioritizing collaboration and continuous improvement, organizations adopting Total Quality Management can achieve better overall performance and high levels of customer satisfaction.