What are the guidelines that define what is to be expected during an evaluation or quality assessment?

The correct choice is based on the understanding that norms and expectations provide a framework for evaluation or quality assessment. In this context, norms refer to the established standards of performance or behavior that guide what is considered acceptable and effective within an activity program. Expectations outline the anticipated outcomes of evaluations, serving as a benchmark against which actual performance can be measured.

In the realm of activity programming, it's crucial that both the evaluators and the participants understand these norms and expectations to ensure that assessments are conducted fairly and consistently. This clarity helps in identifying areas for improvement and in achieving the overall goals of the activity program.

Protocols and procedures, while important in guiding implementation, are more about the specific steps to follow during assessments rather than the broader expectations. Rules and regulations typically pertain to mandatory compliance aspects, which may not encompass the evaluative criteria expected in a quality assessment. Strategies and methods focus on the techniques used to conduct evaluations rather than establishing the standards by which they are assessed. Therefore, norms and expectations effectively capture the essence of what defines an evaluation or quality assessment process.