What approach measures and modifies service delivery to enhance outcomes?

Continuous Quality Improvement (CQI) is a systematic, data-driven approach aimed at enhancing the quality of services and outcomes. It focuses on continuously analyzing processes, identifying areas for improvement, and implementing changes to enhance service delivery. CQI involves regularly assessing performance metrics, gathering feedback, and utilizing data to drive decision-making, which ultimately leads to more effective and efficient services.

This approach encourages an ongoing commitment to improvement rather than a one-time assessment. It fosters a culture of collaboration among team members and stakeholders, allowing organizations to adapt and respond to the changing needs of their clients. CQI seeks to make informed enhancements based on measurable data, ultimately improving outcomes for individuals and communities served.

In contrast, Quality Assurance typically ensures that certain standards are met but may not focus on ongoing improvement. Process Optimization aims at making existing processes more efficient but does not inherently involve continuous assessment of service impacts. Regulatory Compliance focuses on meeting predetermined legal standards and regulations, which may not directly enhance service delivery or outcomes.